- The house doesn't reflect what is shown on the website - the pictures are not from the same house. There is no window in the house (it's in the basement of another house with a big stairs to get into it).
- People living in the upper part of the house are crazy - they called the police because I was there. They kept disturbing me because they said I couldn't be there.
- I decided to leave the house and wait for my friends to go back as I was scared of being alone on that place. Then, the house responsible (Maité) didn't give me the keys back (even though we were within the days we have already paid for it).
- The house responsible got angry when we asked the keys back and didn't give it to us.
I need a formal email to make all the complaints we have about it because we need our money back, please. I have all the pictures and whatsapp audios and messages to include on the complain and order our money back.